sentiment analysis

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Customer-Centric Supply Chains: Adding Clarity to the Muddle

By | customer-centric supply chains, Demand driven, demand driven, Downstream data, Market-Driven | One Comment

It was November. I was speaking at a client site. The topic was customer-centric supply chains. We started the morning by asking attendees to share their definition of a customer-centric supply chain. I slowly wrote the definitions on the whiteboard. At the end of the sharing I had as many definitions on the board as people in the room. The only thing that was clear was the lack of definition…

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Offering Prayers While Looking Down the Barrel of a Gun

By | Big data supply chains, Safe and Secure Supply Chain | No Comments

The city of Philadelphia is eerily quiet this morning. On the door of my favorite coffee shop is a “Closed” sign. There is no traffic on the streets. Only armed guards with dogs stand on the corners, strategically posted behind 8-foot barricades. Why? The City of Brotherly Love is preparing to welcome the Pope. I live in Center City, Philadelphia. Today, the word security has a different meaning. Unfortunately, we live in…

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Using the Bits: Building Digital Outside-In Processes

By | Big data supply chains, Demand driven, demand driven, Demand sensing, Demand shaping, Digital Supply Chain, Market-Driven | No Comments

Social. Mobile. Sensors. 3D printing. The Internet of Things. The list goes on and on. The atoms and electrons of the supply chain are changing. My mind is spinning with the possibilities. Transmitted perfectly, replicated indefinitely; and with a one-time investment in network infrastructure, a digital task performs well with zero marginal cost.  As a result, new data types move quicker and more accurately, with lower levels of investment. I…

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Can you Listen?

By | New technologies, Supply chain excellence | One Comment

This week, Altimeter hosted a pilot event at our San Mateo office.  We were sold out and enjoyed the discussion with 80 thought leaders on the evolution of social listening.    I had the pleasure, at the event, to interviewSusan Etlinger, Analyst Altimeter (blog http://susanetlinger.wordpress.com/) on her insights from the research that she completed on the topic on her soon to be released report. Here I share my insights.  …

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