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Five Things I Have Learned About Global Supply Chain Planning

By | Global Supply Chains, Supply chain planning, Uncategorized | No Comments

Another plane, another client; and yet another discussion. They are sounding a bit the same. I am trying to not sound like a broken record. Regional supply chain companies are attempting to define global requirements. They are well versed in requirements for regional supply chain planning, but they are attempting to redefine their processes and be more global. It is very similar to the man in the picture: a company attempting…

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Three Mistakes Teams Need to Avoid in Selecting Supply Chain Planning

By | Uncategorized | One Comment

Mistakes happen. Supply chain planning user satisfaction is a flip of the coin. Satisfaction is low: one in two supply chain planning software users states satisfaction.  Successful implementations start with the software selection. Supply chain planing is now three decades old. Today over 82% of companies have some form of supply chain planning. With the rash of merger and acquisition activities, many companies have inherited multiple systems. The average is 2 to…

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Transforming Consumer Value Chains: Navigating the Power Shift to the Shopper

By | Big data supply chains, customer-centric supply chains, Supply Chain Excellence, Supply Chain Insights, Supply Chain Insights Community, Supply Chain Leadership | 2 Comments

Last week Walmart announced the closing of 269 stores and the layoffs of 10,000 employees. In addition, Macy’s announced the closure of 36 stores and K-Mart followed suit with announcements of 27 store closings. For December 2015 retail sales were the lowest since 2009. What does this mean? I think three things: Decline in Customer Sentiment. The turbulence in the January stock market has an impact on customer sentiment. Customers are…

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2016: The Start of the Third Act?

By | Supply Chain Insights, Supply Chain Insights Community, Supply Chain Leadership | 3 Comments

Six years ago, on a snowy January afternoon, I wrote my first post for the Supply Chain Shaman. It seems so long ago, but I still remember the fear I felt hitting the publish button for the first time. The blog was uglier then and less polished, and I have learned a lot about blogging over the years; however, my focus is the same. My goal is to write insights for the supply chain…

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Let’s Embrace New Ways of Working

By | Uncategorized | One Comment

Tomorrow, I am off to Europe. On Thursday I speak on the future of supply chain technologies at an EyeOn conference in Rotterdam. It is the end of the fall conference speaking circuit and I am looking forward to spending time at home over the holidays. While I love talking to supply chain professionals at conferences, and challenging them to think more holistically about supply chain excellence, as the leaves fall…

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New Bookends: The Tale of Supply Chain Global Leaders in Consumer Products

By | Uncategorized | No Comments

Definition Bookends: To be positioned at the end or on either side of (something). Colgate. Procter & Gamble. Kimberly-Clark. Unilever. These consumer products global leaders paved the road for supply chain excellence by defining new supply chain practices. Over the last decade each company took a different path to power global growth. With different cultures and competitive natures, tension exists between these leaders. Today, each leader wants to take their empowered team…

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Seven Mistakes to Avoid in Sales and Operations Planning

By | Demand, Sales and Operations Planning, Uncategorized | One Comment

Definition of a Mistake: An action or judgment that is misguided or wrong. Synonyms: Error, fault, blunder, oversight, miscalculation or a misunderstanding. Sales and Operations Planning (S&OP) is important to building value chain agility and improving enterprise performance. (Agility is the ability to have the same performance in cost, quality, and customer service given a level of demand and supply volatility.) Most processes are over 15 years old; yet, only…

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Don’t Perpetuate the Hoax of the Gartner Top 25

By | Uncategorized | 2 Comments

Hoax definitions – to trick into believing or accepting as genuine something false and often preposterous.   A humorous or malicious deception. Synonyms include deception, fraud, scam. To move forward, goal clarity is essential. To measure improvement, performance needs a clear definition. Supply chain leaders are competitive. They want to drive supply chain excellence; but today, the definition is not clear. As a result, it is hard to define “best practices” without an agreed…

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Open Letter to the Chief Financial Officer

By | Demand, Market-Driven, Supply Chain Insights, Supply Chain Leadership | No Comments

For most, it is the end of the quarter. While for others, the end of the fiscal year is looming. The end of any fiscal period is a good time to take stock, and reflect. So, I thought, what would be a better time to write an open letter to the CFO?  My goal is to help companies perform better in future quarters by improving alignment. Let me share some background. Four…

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Driving Organizational Alignment

By | Supply Chain, Supply chain excellence, Supply Chain Excellence, Supply Chain Insights, Supply Chain Leadership, Supply Chain Talent | No Comments

 How can we move forward if we cannot align? In supply chain strategy documents, terms like alignment, agility, responsiveness, and flexibility dot the page. At a principle level everyone agrees with the concepts. In meetings, groups nod their heads that the strategy is correct. However, at a practical level companies struggle with the implementation of strategy due to a lack of definition. It is not easy. In my work with organizations I ask companies…

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