Market-Driven
Writing: Working on My Book
“When I ask my team about customer service, I get high-five reviews. When I meet with my customers, I get thumbs-down feedback. I find
January 8, 2014
No Comments
“When I ask my team about customer service, I get high-five reviews. When I meet with my customers, I get thumbs-down feedback. I find
The snow is falling outside my window. It is the quiet, steady kind that mounds on the window sill… a strong signal for me to relax and
I have traveled 12,000 miles this week. When I get off the plane, I am accosted by the signs at airports around the world. SAP touts
Today, I launched the The Supply Chain Shaman’s Journal. The Journal will be published quarterly, and will be a collection of posts from the Supply
As I work with companies, I often contrast the strategies, approaches and outcomes within a peer group. Over the last five years, I have helped two
Chutzpah: A personal confidence or courage that allows someone to do or say things that may seem shocking to others Merriam Webster If you are
Supply chain talent is a growing gap for leaders. The impact is great. The biggest issues are in mid-management roles. Let’s examine some of the facts from recent
Right now, at Supply Chain Insights, we are in production mode. The team is busy working on the execution of the Supply Chain Insights Global Summit. In
I like art, and love unusual sculpture. Some days when I need a pick-me-up, I watch the videos of Theo Jansen’s Strandbeests. These self-propelling plastic pipe structures use
This morning was an intense morning of back-to-back calls. I love talking to clients, and relish mornings like this. Yet, today, I was frustrated. As