Category Archives: Supply Chain Leadership

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BASF: A Story of a Supply Chain Leader

By | Global Supply Chains, Supply chain excellence, Supply Chain Excellence, Supply Chain Insights, Supply Chain Leadership, Supply Chain Performance Index | No Comments

BASF creates chemistry. Over the last two decades the company successfully leveraged global scale to define supply chain leadership. With 12,000 supply chain employees operating in 80 countries with 2400 storage facilities, supply chain excellence and innovation are the foundation of corporate performance. The work of the BASF leadership team is a success story in managing global complexity. For this case study we interviewed Ralf Busche, Senior Vice President of…

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Carter’s: A Story of Supply Chain Leadership

By | Supply Chain Excellence, Supply Chain Leadership, Supply Chains to Admire | No Comments

To drive global scale, companies need to design the supply chain to buy globally and execute locally. Not many companies have cracked this code. The design of the supply chain is fundamental to making this happen. Managing complexity is key. In our interview of the Supply Chains to Admire Winners, we found a unique approach at Carter’s. Here we share the story. About Carter’s Carter’s, Inc., also known as the…

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VTech: A Story of a Supply Chain Leader

By | Demand, demand driven, Digital Supply Chain, Market-Driven, Supply Chain Leadership | No Comments

Slowly, more and more companies are waking up to the cold and hard facts. Financial balance sheet improvements cannot be driven by traditional supply chain processes. In the words of a supply chain leader yesterday, “Lora, please give me stories of success. I have personally experienced the failure.  Lift my soul by sharing some success stories.”  This is my new mission. Through the next two months I am focusing on…

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Transforming Consumer Value Chains: Navigating the Power Shift to the Shopper

By | Big data supply chains, customer-centric supply chains, Supply Chain Excellence, Supply Chain Insights, Supply Chain Insights Community, Supply Chain Leadership | 2 Comments

Last week Walmart announced the closing of 269 stores and the layoffs of 10,000 employees. In addition, Macy’s announced the closure of 36 stores and K-Mart followed suit with announcements of 27 store closings. For December 2015 retail sales were the lowest since 2009. What does this mean? I think three things: Decline in Customer Sentiment. The turbulence in the January stock market has an impact on customer sentiment. Customers are…

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2016: The Start of the Third Act?

By | Supply Chain Insights, Supply Chain Insights Community, Supply Chain Leadership | 3 Comments

Six years ago, on a snowy January afternoon, I wrote my first post for the Supply Chain Shaman. It seems so long ago, but I still remember the fear I felt hitting the publish button for the first time. The blog was uglier then and less polished, and I have learned a lot about blogging over the years; however, my focus is the same. My goal is to write insights for the supply chain…

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Open Letter to the Chief Financial Officer

By | Demand, Market-Driven, Supply Chain Insights, Supply Chain Leadership | No Comments

For most, it is the end of the quarter. While for others, the end of the fiscal year is looming. The end of any fiscal period is a good time to take stock, and reflect. So, I thought, what would be a better time to write an open letter to the CFO?  My goal is to help companies perform better in future quarters by improving alignment. Let me share some background. Four…

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Driving Organizational Alignment

By | Supply Chain, Supply chain excellence, Supply Chain Excellence, Supply Chain Insights, Supply Chain Leadership, Supply Chain Talent | No Comments

 How can we move forward if we cannot align? In supply chain strategy documents, terms like alignment, agility, responsiveness, and flexibility dot the page. At a principle level everyone agrees with the concepts. In meetings, groups nod their heads that the strategy is correct. However, at a practical level companies struggle with the implementation of strategy due to a lack of definition. It is not easy. In my work with organizations I ask companies…

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How Do We Drive Invention to Innovation in Planning?

By | Demand, Market-Driven, New technologies, Supply Chain Insights Community, Supply Chain Leadership | One Comment

This week I spoke at the Chicago CSCMP roundtable event.  I love to hear the thoughts from different speakers. At the event, James Rice from MIT spoke on innovation and his reflections on Clayton Christensen’s 1997 classic business book, The Innovators Dilemma. I, like many of you, read this book when it was published. However, hearing the concepts again from Jim sparked some new thoughts. The premise of the Christensen’s book is when…

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Sales and Operations Alignment: Often the Missing Link

By | Demand, Market-Driven, Sales and Operations Planning, Supply Chain, Supply chain excellence, Supply Chain Excellence, Supply Chain Insights Community, Supply Chain Leadership, Supply Chain Talent | No Comments

I pushed aside Shane’s motorbike helmet and jacket to take a seat in his crowded office. It was a beautiful spring day in March in Basel, Switzerland. Shane is a stocky man of medium build who I love talking to. He is an engaging personality: definitely a people person. He had recently returned from his stint as the commercial leader for Syngenta in Vietnam, and was excited to tell me about his…

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L’Oréal: A Beautiful Supply Chain

By | Market-driven value networks, Supply chain excellence, Supply Chain Leadership | No Comments

In the process of compiling the Supply Chains to Admire report for last year’s Supply Chain Insights Global Summit, the research team at Supply Chain Insights calculated the rate of supply chain improvement of companies by industry for the periods of 2006-2013 and 2009-2013. We wanted to see which companies were driving the fastest rate of improvement on the supply chain metrics that matter. We studied this pre- and post-recession….

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