customer centric supply chains – Supply Chain Shaman

customer-centric supply chains

Customer-Centric Supply Chains: Adding Clarity to the Muddle

It was November. I was speaking at a client site. The topic was customer-centric supply chains. We started the morning by asking attendees to share

October 26, 2016 2 Comments

customer-centric supply chains

Is a Customer-Centric Strategy the Same as Demand-Driven? Outside-In?

It was an early morning. I cradled my cup of tea in my hand. It had been a long night. However, I had little time

August 14, 2016 2 Comments

customer-centric supply chains

Executing Customer-Centric Supply Chain Strategies

Definition: “Customer–centric is an approach to doing business that focuses on providing a positive customer experience both at the point of sale and after the

August 11, 2016 No Comments

customer-centric supply chains

Seven Thoughts to Build a Customer-Centric Supply Chain Organization

‘Chin Music’ Definition: Idle Chatter, Idle Talk or Vague Explanations Urban Dictionary In my work as a supply chain analyst, and Founder of Supply Chain

November 22, 2015 2 Comments

Tag: customer centric supply chains

Customer-Centric Supply Chains: Adding Clarity to the Muddle

Is a Customer-Centric Strategy the Same as Demand-Driven? Outside-In?

Executing Customer-Centric Supply Chain Strategies

Seven Thoughts to Build a Customer-Centric Supply Chain Organization