Category: Demand

Can you Listen?

Customer-centric supply chains have been the dream.  Technologies are making it more feasible, but can you listen?_____________________________________________________________________________________________ In most companies, the group named customer service is

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Lean Bigot and Proud.

I am bigot.  Yes, a bigot.  A person that is intolerant and can exhibit animosity towards those with differing opinions. That can be me.  When I hear the

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Are you only Giving it 40%?

Last week, I spoke at the S&OP IE event in Boston (http://www.theiegroup.com/SOP/Overview.html).  There were 29 speakers.  In the course of two days, 80% of the

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shhh….

Shhh…. Listen closely.  You cannot hear them.  They are quietly working.  They don’t ask for breaks. When it comes to lunch, they are never late. 

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