Rise of Social Commerce
“We have the most powerful distribution mechanism that has been created in a generation,” Mark Zuckerberg, Founder Facebook at the launch of the 2006 Connect Platform
October 15, 2010
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“We have the most powerful distribution mechanism that has been created in a generation,” Mark Zuckerberg, Founder Facebook at the launch of the 2006 Connect Platform
Many tout it. Presentations expound on it; but back home at the office, customer teams are confounded. In the late 1990’s it was all the
Customer-centric supply chains have been the dream. Technologies are making it more feasible, but can you listen?_____________________________________________________________________________________________ In most companies, the group named customer service is
Want to save millions? Maybe even billions? According to my panelists on Monday morning, September 27th, at The Council of Supply Chain Management (CSCMP), it
I am bigot. Yes, a bigot. A person that is intolerant and can exhibit animosity towards those with differing opinions. That can be me. When I hear the
It happens all the time. IT says to line of business leaders, “Tell me what you need for Business Intelligence (BI), and I will go
Last week, I spoke at the S&OP IE event in Boston (http://www.theiegroup.com/SOP/Overview.html). There were 29 speakers. In the course of two days, 80% of the
It was a hot Atlanta day. The temperature in the cab was sweltering. It was the kind of day that makes you feel like
Shhh…. Listen closely. You cannot hear them. They are quietly working. They don’t ask for breaks. When it comes to lunch, they are never late.
With the current economic uncertainty, is it time to step out and to make lasting and meaningful supply chain relationships and unleash the opportunities in the