Tag

Sales and operations planning

Planning Software: Insights on User Satisfaction

By | Demand, Sales and Operations Planning, Supply Chain | One Comment

As a research analyst I am studying things which are incredibly difficult to measure. The topics may sound easy, but they are not. In my research I answer questions like: Which technology systems drive the greatest satisfaction? How satisfied are users with supply chain planning technologies? What drives the highest level of satisfaction? The answer to these questions requires the analysis of many factors. As a student of the social sciences,…

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Seven Mistakes to Avoid in Sales and Operations Planning

By | Demand, Sales and Operations Planning, Uncategorized | One Comment

Definition of a Mistake: An action or judgment that is misguided or wrong. Synonyms: Error, fault, blunder, oversight, miscalculation or a misunderstanding. Sales and Operations Planning (S&OP) is important to building value chain agility and improving enterprise performance. (Agility is the ability to have the same performance in cost, quality, and customer service given a level of demand and supply volatility.) Most processes are over 15 years old; yet, only…

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S&OP: A Tough Nut to Crack

By | Market-Driven, Sales and Operations Planning, Supply Chain Excellence | 3 Comments

Idiom – A Tough Nut to Crack: A problem that is very difficult to solve. Cambridge Dictionary Sales and Operations Planning (S&OP) is over 30 years old. I have been studying it as a researcher for 15 years. With the rise of the global multinational, S&OP increased in importance as a way to align and drive organizational balance. In parallel, as shown in the attached infographic, challenges to do it well increased. Companies…

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Are You Feeding the Beast? Or Driving Progress in Your Business?

By | Demand, Demand driven, Market-Driven, New technologies, Sales and Operations Planning | No Comments

As a mom, I loved to read to my daughter. One of our favorites was the book Where the Wild Things Are. I loved the imagery in this short story of 338 words. You have probably also read it many times; but, just in case you are not familiar, let me briefly summarize the plot. The story is about a young boy, Max, who after dressing himself in his wolf costume, wreaks havoc…

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The Journey for Excellence

By | Sales and Operations Planning, Supply Chain, Supply chain excellence, Supply Chain Excellence, Supply Chain Insights, Supply Chain Talent | No Comments

It is finally spring in Philadelphia. Yesterday, as I walked the streets on the way to ballet, I saw flowers for the first time in a year. I love spring. It is a time for awakening. My body is decompressing from travel, but my mind is full of ideas. I have been on the road for the past three weeks speaking at seven events. Travel is both enriching and exhausting….

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Don’t Let the Old Horse Die

By | Demand, Supply Chain | No Comments

Sales and operations alignment. It is the promise. For many this seems like an old horse to ride. It is tough because operations and commercial teams are not naturally aligned, and the implementation of an S&OP process is not a quick fix. The processes of S&OP are now over 35 years in evolution. In many ways they are quite different, and in many they are the same. Let me explain. What…

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The Shaman’s Journal Now Available

By | Sales and Operations Planning | No Comments

Today, I launched the The Supply Chain Shaman’s Journal. The Journal will be published quarterly, and will be a collection of posts from the Supply Chain Shaman blog. Each Journal is centered around a theme. It published today in PDF format, and will be released later as an ePub on the Apple iBookstore, and as a .mobi for Kindles on Amazon.  In the meantime it can be downloaded  as a .pdf from…

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Why It Matters

By | Demand, Demand driven, Sales and Operations Planning | 2 Comments

As I work with companies, I often contrast the strategies, approaches and outcomes within a peer group. Over the last five years, I have helped two companies, Sonoco Products and Owens Illinois (OI) with their selection of technologies to improve Sales and Operations (S&OP) planning. Both companies provide packaging materials to the food manufacturing industry. Owens Illinois provides glass products and Sonoco Products provides flexible packaging. Here I contrast their results. Six…

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The End of a Fairy Tale. Part 2.

By | Demand, Market-Driven, New technologies, Supply Chain | 5 Comments

Usually in a fairy tale there is a big, bad wolf… or a hairy monster.  One that is going to eat you up! In part one of this blog series, I started the saga of the supply chain fairy tale.  It was a story where people believed that functional excellence leads to supply chain superiority. Year after year, well intentioned people toiled against improving metrics that reduced, not improved, the effectiveness…

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Scream

By | Uncategorized | No Comments

scream (skrm) v. screamed, scream·ing, screams v.intr. 1. To utter a long loud piercing cry, as from pain or  fear. This week, I found myself wanting to scream. Not once, but several times. Imagine me in the picture to the left going from client to client. Not a pretty sight. Don’t you just love Edvard Munch’s work The Scream?  I think the fact that on 2 May 2012 it broke…

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