retail

data sharing

Getting Down to Brass Tacks: Can We Really Collaborate?

By | Market-Driven | 10 Comments

Definition: Brass tacks are a type of pin or nail. The phrase to come (or get) down to brass tacks is sometimes used idiomatically to consider the basic facts of a situation. Source Wikipedia In the 1990s suppliers had channel power. The formula for success seemed foolproof. A new product was launched, the ads ran on national TV and “poof” a new brand was created. This all changed with the disintermediation of national media. During…

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retail scorecards

What Is the Value of a Scorecard?

By | Demand, Market-Driven, Supply Chain | One Comment

It is about the right balance of the carrot and the stick. Progress happens when you measure. Relationships happen faster when there is more carrot than a stick. Over the last decade, scorecards have become more of a stick than a carrot.   Reflections Some days, in my coverage of consumer value networks, it seems like we are making slow progress. So slow, that I often feel like I am…

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revenue per employee and retail

What Should Be the Role of the Store?

By | Bricks Matter, Demand | No Comments

I love retail research. While some gals would call it retail therapy, I actively converge my days of shopping with supply chain research. Let me give you an example. Recently, I needed new bowls for French onion soup. So I placed the same order on Amazon, Macy’s and JC Penney’s websites. I had some trepidation. The reviews on Amazon listed “in-transit breakage” as a problem, but I shrugged my shoulders…

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A Wolf in Sheep’s Clothing? Acronym Babble? Digital Icing on a Stale Cake? Yes, I Think So.

By | Market-Driven, Supply Chain | 2 Comments

“A Wolf in Sheep’s Clothing” is an idiom of Biblical origin. It is used to describe those playing a role contrary to their real character, with whom contact is dangerous.  – Wikipedia Buzz words filled the air at the NRF Big Show, held at the Javitz Convention Center in New York last week.  The air was thick.  Words like big data, omni-channel fulfillment, smarter commerce,  mobility and customer-centric retail filled the room. I believe in each of these…

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