Category Archives: Uncategorized

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Transforming Consumer Value Chains: Navigating the Power Shift to the Shopper

By | Big data supply chains, customer-centric supply chains, Supply Chain Excellence, Supply Chain Insights, Supply Chain Insights Community, Supply Chain Leadership | No Comments

Last week Walmart announced the closing of 269 stores and the layoffs of 10,000 employees. In addition, Macy’s announced the closure of 36 stores and K-Mart followed suit with announcements of 27 store closings. For December 2015 retail sales were the lowest since 2009. What does this mean? I think three things: Decline in Customer Sentiment. The turbulence in the January stock market has an impact on customer sentiment. Customers are…

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2016: The Start of the Third Act?

By | Supply Chain Insights, Supply Chain Insights Community, Supply Chain Leadership | No Comments

Six years ago, on a snowy January afternoon, I wrote my first post for the Supply Chain Shaman. It seems so long ago, but I still remember the fear I felt hitting the publish button for the first time. The blog was uglier then and less polished, and I have learned a lot about blogging over the years; however, my focus is the same. My goal is to write insights for the supply chain…

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Let’s Embrace New Ways of Working

By | Uncategorized | One Comment

Tomorrow, I am off to Europe. On Thursday I speak on the future of supply chain technologies at an EyeOn conference in Rotterdam. It is the end of the fall conference speaking circuit and I am looking forward to spending time at home over the holidays. While I love talking to supply chain professionals at conferences, and challenging them to think more holistically about supply chain excellence, as the leaves fall…

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New Bookends: The Tale of Supply Chain Global Leaders in Consumer Products

By | Uncategorized | No Comments

Definition Bookends: To be positioned at the end or on either side of (something). Colgate. Procter & Gamble. Kimberly-Clark. Unilever. These consumer products global leaders paved the road for supply chain excellence by defining new supply chain practices. Over the last decade each company took a different path to power global growth. With different cultures and competitive natures, tension exists between these leaders. Today, each leader wants to take their empowered team…

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