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analytics

Case Study: A Scrappy Demand Management Approach

This study of Franklin Sports shines a light on the work that needs to be done at the sales account level to challenge a retail forecast, and also highlights the importance of a new technique for a forecast engine — reinforcement learning.

Artificial intelligence comes in many forms — large language models, generative AI, machine learning, unstructured text mining, deep learning, neural networks, reinforcement learning, agents, and agentics. While the industry is wigging out about agentics, I think reinforcement learning is a great step forward in the journey of Artificial Intelligence.

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analytics

Can We Side-Step the AI Spin Cycle?

When it comes to combining tech, 1+1+1 should equal more than 1. The impact should be exponential. Unfortunately, today, the answer is 0.

What do I mean? Let me explain.

I find that the supply chain technology market moves slowly along traditional technology lines. Conferences are usually focused on the use of technology, not on redefining work. This bothers me. I want it to bother you as well.

Here I share some insights to drive change.

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Uncategorized

Supply Chain Health Check: The Power of an Orbit Chart

An orbit chart is a powerful tool for understanding the “health” of a supply chain and its potential for improvement. The supply chain is a complex, non-linear system with limited trade-offs. The relationship between trade-offs varies by industry, region, and size. The orbit chart is a diagnostic we use in the Supply Chains to Admire work. Here I explain the use case.

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SAAS: A Prescription for Success

In the first quarter of 2026, the value of the companies offering Software-as-a-Service (SaaS) fell by 25-30%. The sell-off occurred as investors worried that Artificial

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Failure: a Building Block for Success

As I enter my fifteenth year of trying to help supply chain leaders improve value through supply chain planning software, I answer a challenge by a reader on what is the value of an industry analyst. My reply centers on how I think we can help, and that it takes a village and I hope that he will help as well.

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