Category Archives: Demand


Seven Thoughts to Build a Customer-Centric Supply Chain Organization

By | customer-centric supply chains, Demand, Demand driven | No Comments

‘Chin Music’ Definition: Idle Chatter, Idle Talk or Vague Explanations Urban Dictionary In my work as a supply chain analyst, and Founder of Supply Chain Insights, I attend many supply chain conferences. On a day like today, when I am struggling with jet lag and recovering from sleep deprivation, I tell my friends that I attend more conferences than I would like to attend. However, when I am well-rested and…

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S&OP Effectiveness: Recommendations to Make the Leap

By | Demand, Demand driven, Inventory Management, Sales and Operations Planning | No Comments

It is a beautiful fall day in Philadelphia. This afternoon I put the finishing touches on a new report, “What Is the Value Proposition for Sales and Operations Planning?”  I think it is the most complete assessment of the S&OP value proposition I have seen in the industry. It is always fun to write great research. I am so excited about it that I thought I would repurpose some of the…

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Trying to Throw a Light on Supply Chain Excellence

By | Demand, Sales and Operations Planning | 2 Comments

Yesterday morning I was sick. In the early morning, in a hotel room in Antwerp, I crawled to the bathroom and groaned as my body expelled what I think was food poisoning. The body is amazingly efficient in getting rid of what is making you sick. Feeling very green, I stumbled through the airport and found my way to my seat on the plane from Brussels to Philadelphia. <The joys of…

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Five Insights on Effective S&OP

By | Demand, Sales and Operations Planning | No Comments

An effective S&OP plan is the goal of many, but there is no clear industry definition of an effectiveness. While there are many maturity models, most are not research based. To better understand the characteristics of an effective S&OP plan, we just completed a study of 73 companies. In the quantitative survey completed this summer, 30 respondents rate their processes as effective and 43 rate the their S&OP processes as less effective on a…

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