Tag

customer-centric supply chain

L’Oréal: A Case Study in Supply Chain Excellence

By | customer-centric supply chains, Market-Driven, Supply chain excellence | No Comments

  François-Régis Le Tourneau leads the efforts at L’Oreal for Standards & Prospective Process Improvement.  At the Supply Chain Global Summit 2018, Francois discussed the impact of digitalization, Industry 4.0, and L’Oréal’s approach to business that has allowed the company to continuously rank as a Supply Chains to Admire winner for four consecutive years. The award, based on beating the industry peer group on rate of improvement on the key metrics of…

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Go Horizontal!

By | customer-centric supply chains, Demand, Demand driven, Digital Supply Chain, digital supply chains, Market-Driven | No Comments

Functional silos define today’s supply chain organization.  The silos compete. They lack alignment, and a result, cannot effectively collaborate. This lack of alignment is an impediment to improving balance sheet results. I am a product of traditional, silo-based thinking. My first job was in manufacturing in the 1980’s. I did not understand warehousing and transportation until reassignment to a logistics role in 1985. I needed to experience it to understand…

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