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Supply Chain 2030: Forge a New Path

By | customer-centric supply chains, Demand, demand driven, Global Supply Chains, Market-Driven | 2 Comments

The Supply Chain Insights Global Summit is over, but we hope the energy to define Supply Chain 2030 is just beginning.  Our goal is to build a guiding coalition to think differently to improve outcomes. Today only 12% of supply chain teams are driving improvement, performing better than their competitors and driving value (as determined by Price to Tangible Book Value). As companies prepare for Supply Chain 2030, we think that it…

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Happy Labor Day! Insights on Building Supply Chain Talent

By | Supply Chain Excellence, Supply Chain Talent | 2 Comments

In the United States, families are packing for Labor Day. The exodus from the cities leads to jammed roads and packed parks. Now a ritual, Labor Day is the first Monday in September. Dedicated to the social and economic achievements of American workers, it is a welcome three-day weekend. So, with labor day approaching, I am penning a blog on supply chain talent. Labor day also signals the end of…

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S&OP: Five Steps to Get Started

By | Sales and Operations Planning, Supply Chain, Supply chain excellence, Supply Chain Performance Index, Supply chain planning | One Comment

It is Sunday. Today I assume a familiar position. Now a ritual, with coffee in one hand and country music blaring, I sit in my faded green chair to write a blog post. I have done this for seven years. This afternoon I am writing my 334th blog post. I will also pen my 95th report for this week’s Supply Chain Insights newsletter. We now reach 23,000 supply chain leaders…

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Is a Customer-Centric Strategy the Same as Demand-Driven? Outside-In?

By | customer-centric supply chains, Demand, demand driven | No Comments

It was an early morning. I cradled my cup of tea in my hand.  It had been a long night. However, I had little time to be tired. The client leaned across the table and asked, “Is a customer-centric supply chain strategy the same as a demand-driven supply chain strategy?” I smiled. As we talked the adrenaline started to pump. I asked for a black marker to draw on the board…

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Executing Customer-Centric Supply Chain Strategies

By | customer-centric supply chains | No Comments

 Definition: “Customer-centric is an approach to doing business that focuses on providing a positive customer experience both at the point of sale and after the sale in order to drive profit and gain competitive advantage.” Today I am flying to see the leadership team at Cummins Inc. (Included in this post is Cummins’ digital award for the 2016 Supply Chains to Admire. All winners received their digital images this week.) I am on…

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Integrated Planning: Is It Rubbish? Be Careful What You Ask For.

By | Big data supply chains, customer-centric supply chains, Demand, Inventory Management, Sales and Operations Planning, Supply Chain | 4 Comments

On Sunday I spent the day at the Barnes Foundation with an old friend Karen. I love art museums, and connections with old friends are great for the soul. The Barnes Foundation is an incredible exposition of some of my favorite artists–Matisse, Modigliani, and Picasso. It was a good day. As Karen and I set out on foot, my legs, tired from ballet classes, and my body weary from a…

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Supply Chains to Admire: 2016 Results

By | Supply Chains to Admire | One Comment

Five months of analysis. Lots of heated debates. It is now over. This morning we announced the Supply Chains to Admire Winners and Finalists for 2016. The research starts in April and stretches over many weeks as we analyze the different elements and understand the patterns of each industry. Why do we do it? Selfishly, we need a standard for our research, but we also want to help supply chain…

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A River Runs Through It

By | customer-centric supply chains, Demand, Demand driven, demand driven, Demand sensing, Demand shaping | 2 Comments

A River Runs Through It is one of my favorite films. The scenes directed by Robert Redford are beautiful. As the story unfolds, a family with many dramatic ups and downs always return to the Blackfoot River to fish. The river becomes the thread that connects their lives. The last scene shows an old man sitting on the Montana river where he used to fish with his family many years ago. He…

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Household Products Industry Stuck in Neutral and Going Backwards

By | metrics that matter, Supply chain excellence, Supply Chain Excellence, Supply Chain Performance Index | No Comments

I was on my way to Peru. I scooted into an aisle seat and sat beside a stranger. He begrudgingly let me slide my bag under the center seat. I put in my earphones and zoned out letting the plane take off. It was a hot day, and I was not in the mood to talk. He introduced himself as Steve. Over the course of trip to Atlanta to connect…

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Network Consolidation: A Step Forward for Market-Driven Value Networks?

By | customer-centric supply chains, Demand, Market-Driven, Supply Chains to Admire | One Comment

Market-Driven Value Networks: An adaptive network focused on a value-based outcomes. The network senses, translates, and orchestrates market changes (buy- and sell-side markets) bidirectionally with near real-time data to align sell, deliver, make and sourcing organizations outside-in. Today’s supply chain processes are inside-out with a focus on orders and shipments. We have automated transactional data; but there are no systems available to take independent demand data (channel data) and move…

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