L’Oréal: A Case Study in Supply Chain Excellence

By | customer-centric supply chains, Market-Driven, Supply chain excellence | No Comments

  François-Régis Le Tourneau leads the efforts at L’Oreal for Standards & Prospective Process Improvement.  At the Supply Chain Global Summit 2018, Francois discussed the impact of digitalization, Industry 4.0, and L’Oréal’s approach to business that has allowed the company to continuously rank as a Supply Chains to Admire winner for four consecutive years. The award, based on beating the industry peer group on rate of improvement on the key metrics of…

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Five Reasons Why Are We Not Making Progress on Inventory Management

By | Demand, innovation, Inventory Management, Market-Driven | No Comments

90, then 80, followed by 76. The highway rolls ahead of me. There are endless mile markers. It is a long day. Today, I am cruising major freeways traveling from Chicago to my new home in Pennsylvania. Against my friends’ advice, I decided to drive to speak to 120 business leaders at the GAINSystems event. The rain delays through the summer soured me on air travel. The sun is shining….

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Yowza! A Nine-Step Decision Process to Help Guide Supply Chain Planning Selection

By | Demand, demand driven, Digital Supply Chain, Global Supply Chains, Sales and Operations Planning, Supply chain excellence, Supply chain planning | No Comments

Yowza: Excitement or approval Get a cup of coffee. This is a long post. <Bear with me….> Here I share a nine-step process in an attempt to help companies unravel the process for buying supply chain planning software. The genesis for this post stems from frustration. I get the same questions over-and-over again, and see companies making the same mistakes. Let’s face a hard fact: the supply chain planning market…

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Driving Transformational Change

By | Change Management | No Comments

There are over 10,000 change management books on Amazon. The return of search on the site gives a list of endless titles. You might ask, “Why are so many people writing about change management?” Followed by, “Does anyone read the books? Why then is Lora writing about it?” These are all good questions. Background Three weeks ago, I attempted to put my life back together from a recent move. Each…

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Florence Et Al.

By | Procurement, Risk management, Uncategorized | No Comments

This morning the Washington Post rang. The reporter wanted to discuss the implications of Hurricane Florence. The question was simple, “What will be the impact of Hurricane Florence on the supply chain?” The answer is not so easy. The implications are far-reaching. Quite simply no one knows. North Carolina, South Carolina, Virginia and Georgia sit squarely in the storm’s path. Each state has a rich manufacturing economy. The supply chain…

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Building a Triple A Supply Chain: Ten Tactics That Work

By | customer-centric supply chains, Sales and Operations Planning, Supply Chain, Supply chain excellence, Supply Chain Leadership, Supply Chain Talent | No Comments

It was not my goal; but by accident, it became my mission. At Supply Chain Insights, as we combed through over 9000 quantitative responses on supply chain management from business leaders to understand what drives supply chain excellence in preparation for the Supply Chain Insights Global Summit. In the process, we proved Hau Lee’s theorem in the Famous Harvard Business Review Article, “Triple A Supply Chains.” Here is an excerpt…

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Software Planning: Satisfaction is Like a Flip of a Coin

By | Supply chain planning | No Comments

This week, after ten years, I am test-driving cars. I have not owned a car for a decade. City living has come to an end and it is time for me to get some wheels. Buying a car is overwhelming. I just want one that works. I find the process of negotiation, and comparison shopping tiring. My goal is safety and comfortability. It is hard to sort through the options. As…

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How Supply Chain Lost Its Mojo

By | market-driven value chains, Market-driven value networks, New technologies | 2 Comments

mo·jo: noun. A magic charm, talisman, or spell. “Someone must have their mojo working over at the record company.” In the 1990s supply chain had MOJO. Then it was sexy. Today, it is not. 90% of public manufacturing companies are treading water. There is a struggle. Improvement on the key metrics of growth, inventory turns, operating margin and Return on Invested Capital (ROIC) is elusive. Here I want to share a perspective…

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Healthcare: A Call For Action

By | healthcare | One Comment

In 1960, when I was in the first grade, healthcare spending was 5% of the US economy. Today, it is 17.9%.  By 2025, the projection is 19.9%. Yowza! This is trillions of dollars. To put it into dollars and cents, health care spending rose 4.3% to $3.3 trillion in 2016, or a cost of $10,348 per person. Being a supply chain gal, I think that supply chain leaders can help….

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Be Careful What You Ask For

By | Global Supply Chains | One Comment

Companies asked for integrated supply chain planning. They got it. It does not work so well. Now what? Sharing A Story Last week, I met a client for breakfast in Frankfurt. Let’s call her Sally. As a leader of a global supply chain organization, her goal was simple. She was trying to define and drive supply chain excellence. In the last year, she worked with three consulting companies. Each recommended…

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