Tag

ecommerce

Transforming Consumer Value Chains: Navigating the Power Shift to the Shopper

By | Big data supply chains, customer-centric supply chains, Supply Chain Excellence, Supply Chain Insights, Supply Chain Insights Community, Supply Chain Leadership | 2 Comments

Last week Walmart announced the closing of 269 stores and the layoffs of 10,000 employees. In addition, Macy’s announced the closure of 36 stores and K-Mart followed suit with announcements of 27 store closings. For December 2015 retail sales were the lowest since 2009. What does this mean? I think three things: Decline in Customer Sentiment. The turbulence in the January stock market has an impact on customer sentiment. Customers are…

Read More

Is the Package Under Your Tree?

By | Demand | No Comments

Details matter. Execution is essential… it might make a difference on what is under your tree. In 2014, e-commerce strategies grew in importance. In the last decade, e-commerce was a permissible and desirable channel only for retailers. At that time, manufacturers talked about customer-centric supply chains but were afraid to aggressively adopt e-commerce strategies. They were afraid of retail retaliation. This has changed. Manufacturers are aggressively pursuing e-commerce strategies today…

Read More